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Return & Refund Policy

Last updated: Aug 17, 2025

Thank you for shopping with PazerPro.

If for any reason you are not completely satisfied with your purchase, we invite you to read our Return and Refund Policy carefully. This policy outlines the conditions under which returns and refunds are accepted.

1. Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined under the conditions outlined below. These definitions apply equally whether they appear in singular or plural form.

Definitions

  • You: The individual or legal entity accessing or using the Service.
  • Company / We / Us / Our: Refers to PazerPro.
  • Service: The website operated by PazerPro.
  • Website: Refers to PazerPro, accessible at https://pazerpro.com/.
  • Goods: Items offered for sale on our Website.
  • Order: A request by you to purchase Goods from us.

2. Your Order Cancellation Rights

You have the right to cancel your Order within 7 days from the date you received the Goods (or from the date a third party you appointed took possession of the Goods).

To cancel your Order, please notify us with a clear statement of your decision by:

We will reimburse you within 7 days after we receive the returned Goods. The refund will be made using the same payment method you used for the purchase.

3. Conditions for Returns

For your return to be eligible:

  • The Goods must have been purchased within the last 7 days
  • The Goods must be in original packaging
  • The Goods must be unused and undamaged

Goods Not Eligible for Return

  • Items that are damaged, mishandled, or have missing parts after delivery
  • Goods without original packaging
  • Items with removed, torn, or lost tags

We reserve the right to refuse returns that do not meet these conditions.

4. Returning Goods (Important Guidelines)

  • If we have sent you damaged, incorrect, or low-quality Goods, we will exchange them — no questions asked.
  • If you ordered the wrong product:
    • You must bear the return shipping cost
    • You should arrange return shipping from your end
    • You will receive the new product after we receive the returned shipment

Maximum shipment reimbursement (if applicable): Rs. 40

Recommended return shipping method: India Post

Note: Please confirm the model and accessories you need before placing an order.

Important: If you receive a tampered shipment, please do not accept it. If accepted, record a video while unboxing for verification.

Cash-on-delivery charges are non-refundable for returned orders.

5. Return Shipping Address

Please send returned items to:

PazerPro
58 Randhir Nagar, Dayalbagh
Agra, Uttar Pradesh, India – 282005

6. Processing Time

Refunds and exchanges typically take 7–8 business days after we receive the returned item, depending on:

  • Payment method
  • Eligibility of return/refund

7. Contact Us

If you have any questions or need support regarding this policy, feel free to contact us: